AliMed Product Item Number/SKU Changes
We are finalizing the transition to our new 10-digit product SKU system on September 30, 2023!
If you haven't updated your ordering system yet, there's still time. But you must ACT NOW to ensure your orders are not delayed.
Update your ordering system!
DOWNLOAD
our New SKU/Product Item Reference List to get started
As part of our ongoing efforts to improve your customer experience, AliMed has moved to a new, more streamlined 10-digit product SKU system. Read on for more details.
What is the deadline to update my ordering system/item master?
October 31, 2023. Starting November 1, 2023, we will no longer accept orders with our former item numbers. All customers must use our new 10-digit SKUs to avoid any interruption to your order.
If I do not update my ordering system/item master by October 31, 2023, will my order be affected?
Yes! Any order submitted with our former item numbers on or after November 1, 2023, will not be accepted or processed. You will be required to resubmit your purchase order with the new 10-digit SKUs to complete your purchase.
What do I need to do now? How do I get a SKU list to update my company’s internal item master?
Click on the button below to update your ordering system and/or item master with our new SKUs.
DOWNLOAD
our New SKU/Product Item Reference List
You can also request a list by contacting our Customer Care team:
Email: customerservice@alimed.com
Phone: 800-225-2610
Please note: Starting November 1, 2023, AliMed will only accept orders with our new 10-digit “297” SKUs.
What has changed?
Every standard product, model, and style (size, color, etc.) in our portfolio has been assigned a new unique 10-digit SKU. All SKUs now start with “297” for clear and immediate identification of an AliMed SKU.
Please note: Any Made to Order or special order products are not impacted by this change. Continue to order these products here or call 800-225-2610.
What other product attributes have changed?
No additional product changes have been made.
The purchasing process and all other product information are not impacted, including (but not limited to) pricing, packaging units of measure, and any other product attributes such as GTIN, UDI, or medical device class.
How does this change help me?
-
Simplified ordering Quickly find the right product variation and clearly identify an AliMed product with the new standard 297 prefix.
- Efficient inventory management Easily track styles and quantities in your system for more accurate reporting, analysis, or re-ordering.
- Improved order accuracy Better data quality reduces order errors, minimizing unnecessary returns or shipment delays.
- Consistency across purchasing channels No matter where you place your order, AliMed SKUs will always be the same and easy to find.
- Streamlined EDI transactions Using current item data ensures a streamlined EDI order process, from purchase order to invoice.
- Expanded EDI document exchange New features coming soon, including Advanced Ship Notice (ASN)/856!
Why am I unable to find former AliMed item numbers in our item master on the new SKU list?
There may be a few reasons for this issue:
- Does your AliMed item number include an alpha prefix? If so, remove the prefix.
- Does your AliMed item number include “NA” anywhere within the number? It may not be aligned with our current EDI SKU.
- The item may no longer be available.
- The item may be a “Made to Order” or “special order” product, which is not impacted by this change.
Still can’t determine the issue? Please contact our Customer Care team:
Email: customerservice@alimed.com
Phone: 800-225-2610
Our internal staff needs time to prepare and update our ERP system. Will AliMed accept the former product item numbers and new SKUs? If so, for how long?
Your ordering system and/or item master must be updated by October 31, 2023, to avoid purchasing delays. Starting November 1, 2023, AliMed will only accept orders with our new 10-digit “297” SKUs.
Will products be updated with new SKUs in GHX’s AllSource Catalog?
To help you with this transition, both former product item numbers and new SKUs will be maintained through September 30, 2023.
Will I receive a new price list along with the new SKUs?
Pricing is not impacted by this change. Price lists are available upon request. Please contact pricing@alimed.com for any price list inquiries.
Another person in my organization will be required to implement this change. How can they receive communications about this?
Please contact our Customer Care team to add or update your company’s contact information for this initiative:
Email: customerservice@alimed.com
Phone: 800-225-2610
When will the new SKUs appear on my order confirmations and invoices?
As of April 11, 2023, both the former product item number and the new SKUs are on sales quotes, sales order confirmations, invoices, and packing slips.
When will the new SKUs appear on AliMed.com?
New SKUs are live on AliMed.com and are visible on all web product pages for ordering.
If I search AliMed.com by the former product item number, will I still be able to find the right product page on your website?
Yes. Whether you search by the former product item number or the new SKU, you will be directed to the same corresponding product page.
Former item numbers can be referenced in the Product Details section of all web product pages (see example below).
I receive AliMed product catalogs in the mail. Will these include the new SKUs?
Yes. All new mailed catalogs, newly posted eCatalogs, or other direct mail and materials with product numbers include the new SKUs.
Please note: Many of our previously released eCatalogs posted on AliMed.com will not include the new SKUs. However, any clickable product link will direct you to the corresponding product page with the new SKUs.
What is a SKU?
Your facility may refer to it as a “MPN” (manufacturer’s part number), “SPN” (supplier part number), “Item #”, or other acronym or name. For AliMed, the SKU is our product identifier when placing an order.
Who do I contact if I have additional questions?
Please contact our Customer Care team:
Email: customerservice@alimed.com
Phone: 800-225-2610
Fax: 800-437-2966